If you use Medicaid or CHP+ for insurance, make sure your address is up to date!

Written by: Children's Campaign
Date Posted: June 24, 2022

Since the Public Health Emergency (PHE) was declared in January 2020, protocols have been instated to ensure that no one on Health First Colorado (our state’s Medicaid program) or Child Health Plan Plus (CHP+) loses their health insurance during the public health crisis. While we still do not know when the PHE will end, this safeguard will no longer be in effect when it does. This means that everyone benefiting from these programs who has not recently provided their paperwork to Medicaid, will be redetermined for coverage.  

According to Colorado Department of Health Care Policy & Financing (HCPF) data from late April 2022, it is estimated that over 200,000 Colorado children may lose their insurance coverage in this transition. Therefore, it is critical that all Health First Colorado and CHP+ recipients update their phone numbers and mailing addresses for when the renewal process begins. Below, find tips and advice for how to prepare for this transition through the Update Your Address Campaign. 

For Health First Colorado (Medicaid) and CHP+ members: 

Have you moved in the past three years? Has your contact information changed? Update or verify your information today to avoid missing important updates about your coverage. Make sure Health First Colorado and CHP+ have your current phone number, email, and mailing address. You can update your information in one of these ways: 

  1. Visit Colorado.gov/PEAK. If you don’t have a PEAK account, you can create one at Colorado.gov/PEAK. 
  1. Use the Health First Colorado app on your phone. This free app is for Health First Colorado and CHP+ members. Download it for free in the Google Play or Apple App stores. 
  1. CHP+ members can call 800-359-1991 (State Relay: 711). Help is available in multiple languages.  
  1. Contact your county department of human services. 

For coverage providers: 

Help spread the word to Colorado Medicaid and CHP+ enrollees. Ask members to update their contact information before the PHE ends. You can use the materials provided here to help craft your own outreach: Update Your Address outreach materials in Microsoft Word format (English and Spanish). 

You can also use the templates provided in HCPF’s Update Your Address Campaign Communication Toolkit to get the word out to your patients.  

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About Children's Campaign

The Colorado Children’s Campaign is a nonprofit, nonpartisan advocacy organization committed since 1985 to realizing every chance for every child in Colorado. We advocate for the development and implementation of data-driven public policies that improve child wellbeing in health, education and early childhood. We do this by providing Coloradans with trusted data and research on child wellbeing and organizing an extensive state-wide network of dedicated child advocates. For more information, please visit www.coloradokids.org.